Frequently Asked Questions
How do I place an order?
You can easily place an order through our website by adding items to your cart and following the checkout proccess.
What payment methods do you accept?
We primarily prefer Banking Letters of Credit (L/C) for their security and convenience. However, we’re flexible and open to discussing other payment arrangements to ensure a smooth and hassle-free transaction process that fits your needs.
Can i get a quote/pricing for a specific product or style?
Absolutely! To request a quote, just share the details of the product or style you’re interested in, including design specifications, sizes, quantities, and any specific requirements for trims and accessories. With this information, our team will quickly prepare a personalized quote that reflects the best market pricing. We’re here to meet your needs and ensure you get exactly what you’re looking for.
Do you provide fit & pp sample before starting production?
Yes, we provide both Fit Samples and Pre-Production (PP) Samples. Fit samples help ensure the garment meets your specifications and fits correctly. Once approved, we create PP samples to confirm that the final product matches your expectations. These steps are crucial in ensuring your satisfaction before we begin full-scale production.
How do you ensure quality control during production?
Quality is our top priority. We perform regular checks at various stages—inline, mid-production, pre-final, and final inspections. Our experienced quality control team follows strict procedures to make sure every product meets our high standards.
Do you provide regular updates on the production processes?
Yes, we keep you informed with regular updates throughout the production process. Our merchandising team provides daily updates, ensuring you have clear visibility at every stage. We’re committed to keeping you in the loop, so you always know the status of your order.
Can I visit your production facility & final inspection?
Absolutely! You’re always welcome to visit our production facility to conduct inspections or simply see our operations firsthand. We value transparency and client involvement. To schedule a visit, just contact our team, and we’ll arrange everything. You’re also welcome to visit our office and our associated factories at any time.
What is your minimum order quantity (MOQ)?
Our MOQ is 1,500 pieces per style/color. This minimum helps us ensure efficient production and maintain high quality. While larger orders can lead to cost savings, meeting the MOQ is essential for upholding our manufacturing standards and delivering top-quality products.
Do you offer customization options for products?
Yes, we offer various customization options for our products. You can choose from different styles, colors, sizes, and add personalized details. If you have specific requirements or designs in mind, just let us know, and we’ll work with you to make your vision a reality.
What if I still have more questions?
We value your feedback and are here to assist with any questions. Feel free to reach out via email at info@stateapparels.com . Whether you need to discuss inquiries, mockup development, print/embroidery, sample development, or placing an order, we’re here to help.
